Customer Experience Survey

We're Listening

Two employees in discussion outside cafe at Rockwell Automation Milwaukee headquarters

Our annual Customer Experience Survey is an important part of helping make improvements that will make our products, software, and services work better for you. Every March, we ask a third-party research firm, Burke, Inc. to contact customers on our behalf. We encourage you to be honest.

We want to hear all feedback, not just good feedback.

Years of feedback

200+

Improvements executed

Email invitations go out in early March. If you haven't received it, you can take the survey now. You just need your email address.

Take the Survey

Here are a few improvements we've made based on past Customer Experience Survey submissions:

"I need faster micro control software and quick access to how-to information."

Improved CONNECTED COMPONENTS WORKBENCH™ performance and created system, software and controller tutorials to simplify experience.

"Make it easier to expand my visualization system."

Unlimited displays, web clients, and more are now standard in FactoryTalk® View SE.

"Make it easier to manage our software licenses."

Upgraded commerce portal to give over 150,000 users better visibility and management tools for their software licenses.

Customer Experience Survey

Years of feedback

Improvements executed

Here are a few improvements we've made based on past Customer Experience Survey submissions:

Want to be on the list for next year?

Contact your local Rockwell Automation account manager or distributor.